The test
- In the app, click Test the assistant (home) or open the last step of the setup chat: “Test me!”.
- Write like a customer: “slm, b9adech el … ?”, “famma rdv ghodwa ?”, “dispo 42 ?”.
- Read the reply: price, size, delivery, tone. If something is wrong or missing, complete the setup (delivery, returns, FAQ) and test again.
Clicking an example (“Try for example”) fills in the message; you send it.
Good to know
- Nothing is sent to your customers or to Meta during the test.
- Orders made during a test are flagged as tests and do not pollute your orders.
- There is a limit of 40 test messages per hour and a daily AI budget per workspace. If you hit it, the app tells you: come back later.
What to test
- A price question on a real product.
- A product or size you do not have (it must say so without inventing).
- A delivery question and an FAQ question.
- A serious case (“I want a refund”): it must ask for a number and hand over.
Activate
When you are happy, click Activate the assistant and choose how it answers: Suggestion or Automatic. Activation needs a connected page and a running trial or subscription.
Still stuck?
Email us at [email protected] and describe what you see on screen. Support is by email.