Pick your source
In the setup chat (“Where are your products?”) or in Assistant › Info, step Connect your store:
- Shopify: one-click connection, products, stock and orders. The guide.
- WooCommerce: you authorize JAWEBNI from your store. The guide.
- PrestaShop: a read-only Webservice key. The guide.
- Google Sheet / Excel: a shared sheet, or an .xlsx / .csv file. The guide.
- No site: I add my products: 5 lines are enough. The guide.
One source at a time
While a Shopify or WooCommerce store is connected, Google Sheet, Excel or PrestaShop imports are refused: disconnect it first. Switching source makes the old source's products unavailable.
Orders sent back to your store
With Shopify or WooCommerce, turn on Send orders to…: every order taken by the assistant is also created in your store, cash on delivery. Off until you turn it on.
Good to know
- Prices are in dinars (DT). The assistant takes them from your catalog, never from “memory”.
- A checker blocks any reply with a number that is not in your data: it then offers a safe sentence and hands over to you.
- Product missing from the catalog? It tells the customer so and does not suggest something random.
Still stuck?
Email us at [email protected] and describe what you see on screen. Support is by email.